January 10, 2017
The product has failed to meet the safety standards expected regarding the degree of protection provided against intrusion by water.
A product recall has been undertaken. Please stop using your N292 greenhouse heater.
Please return the unit to your supplier, hopefully along with your proof of purchase, for a refund.
If you wish to return the item back to Bosmere, you can. Please send the unit with a cover letter showing where you purchased the unit from, how much for (hopefully with proof of purchase) along with the cost of postage and a receipt. Please also clearly state your name, phone number, address and email, so that a refund can be arranged to:
Reference: Product Recall N292
Bosmere t/a Tildenet Gardenware, Unit 1 Block 21, Cater Road, Bristol, Avon, BS13 7TW
If you would like further information in relation to this recall, please contact Tildenet on 0117 9341799.
Safety Messages from Company
For more information, please contact the helpline:
UK: 0300 303 4482 ROI: 1800 946 327* *Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm
A quick bio of our staff.
Operations Manager
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HelpDesk – Tina
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Helpdesk – Richard
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A Quick Bio
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