April 2022

Name of product:

GE-brand Free-Standing French Door Refrigerators

Recall involves six models of GE-brand French Door Refrigerators with bottom freezers.

The brand name, model, and serial number for each unit are printed on a label located on the top of the left side of the interior of the refrigerator compartment. The refrigerators are 36 inches wide.

The affected model numbers are GFE26JYMKFFS, GFE26JYMNFFS GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS.

The serial numbers for the affected models begin with one of the following two letter combinations: DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, MS.

Sold At:
The Home Depot, Lowe’s, Best Buy and other home improvement and home appliance stores nationwide and online at Lowes.com and BestBuy.com from February 2020 through January 2022 for between $1,900 and $2,500, depending on the model.

Hazard: Fall hazard to the consumer.

The freezer handle can detach when a consumer tries to open the freezer drawer, posing a fall hazard to the consumer.

Remedy: Contact & Schedule service.

Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer’s handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.

Recall number: 22-117